STATEMENT OF WORK

FOR THE

DEVELOPMENT AND CONDUCT OF

DJC2 INCREMENT I TRAINING

NAVAL SURFACE WARFARE CENTER PANAMA CITY

REQUISITION 43246393

1.0 SCOPE

The Deployable Joint Command and Control (DJC2) system provides the Joint Task Force Commander with a full range of interoperable, robust, standardized, and scaleable systems and tools for planning, executing, and assessing joint combined operations.  DJC2 is the hardware and software suite used by joint task force headquarters to exercise command and control (C2) over assigned resources.  Increment I DJC2, the first of three increments, is scheduled to be delivered to Pacific Command (PACOM) in January 2005 and Central Command (CENTCOM) in September 2005.  All other Regional Combat Commanders (RCCs) will be receiving DJC2 systems in later years, with early increments ultimately being upgraded to the Increment II configuration.  This will require both instructor-led classroom and hands-on training, and a leave-behind sustainment training package.  The sustainment package includes a training portal with the following materials:

(a) Lesson Plans

(b) Student Handouts

(c) Instructor Guides 

(d) Web-Based Training (WBT) Modules

(e) Job Aids

(f) Interactive Electronic Technical Manuals (IETMs)

Naval Surface Warfare Center Panama City (NSWC PC) has been tasked as Technical Direction Agent by the DJC2 Joint Program Office (JPO) to develop DJC2 Production systems in a phased approach to meet the operational requirements of DJC2.  In addition, NSWC PC, as part of its Integrated Logistic Support tasking, supports the development and revision of training materials and curricula, and conducts training for DJC2 operators and support personnel. This effort includes work required to deliver the training content to personnel staffing the DJC2 for RCCs.  NSWC PC has also been tasked as the Technical Design Agent for DJC2 IETMs.  Initial training materials and IETMs have been developed under a previous contract.

Contractor support is required to support the revision, and when required, new development of IETMs and other training materials, and to conduct operator and support personnel training in conjunction with system testing and delivery. 

2.0   APPLICABLE DOCUMENTS

The following documents, of the exact issue shown, form a part of this SOW to the extent specified herein.  In the event of conflicts between the document referenced herein and the contents of the SOW, the contents of this SOW shall take precedence.  Second tier and lower reference documents (i.e., documents referenced in the primary reference) shall be for guidance only.

2.1  Military Specifications/Standards

MIL-DTL-81919                            Manuals, Technical:  Support Equipment; Preparation of (Work Package Concept)

MIL-DTL-81927                            Manuals, Technical:  Work Package Style, Format and Common Technical Content Requirements; General Specification for (Work Package Concept)

MIL-DTL-81929                            Manuals, Technical: Illustrated Parts Breakdown; Preparation of (Work Package Concept)

MIL-HDBK-29612 Part 1A          Guidance for Acquisition of Training Data Products and Services, 31 August 2001.

MIL-HDBK-29612 Part 2A          Instructional Systems Development/Systems Approach to Training and Education, 31 August 2001

MIL-HDBK-29612 Part 3A          Development of Interactive Multimedia Instruction (IMI), Department of Defense Handbook, 31 August 2001

MIL-HDBK-29612-4A                 Department of Defense Handbook, Glossary for Training, 31 August 2001

MIL-HDBK-29612 Part 5             Advanced Distributed Learning (ADL) Products and Systems, 31 August 2001

MIL-M-24784                                Manual, Technical, Equipments and Systems Content, Requirements for

MIL-PRF-49506                            Performance Specification Logistics Management Information, 12 November 1996 (supercedes MIL-STD-1388-2B)

MIL-STD-1840                              Automated Interchange of Technical Information, revision C, 26 June 1997

MIL-STD-2525B                           Common Warfighting Symbology, 30 January 1999

MIL-STD-3001                              Preparation of Digital Technical Information for Multi-Output Presentation of Technical Manuals (Parts 1 through 8), 15 May 2001

2.2  Other Government Documents

DoDD 5000.1                                 The Defense Acquisition System, 12 May 2003

CJCSI 3020.01                               Managing, Integrating, and Using Joint Deployment Information Systems, 30 May 2000

CJCSI 6212.01B                             Interoperability and Supportability of National Security Systems, and Information Technology Systems, 8 May 2000

CJCSI 3170.01C                             Joint Capabilities Integration and Development System, 24 June 2003

DoD Architecture Framework Working Group v1.0, 16 January 2003

2.3  Programmatic Documents

DJC2 Acquisition Strategy, September 2003

Operational Requirements Document for Deployable Joint Command and Control (DJC2) System, ACAT IAM, 20 July 2003

Concept of Operations for the Deployable Joint Command and Control (DJC2), Draft

The Process Areas For DJC2: CMMI Model

DJC2 Integrated Logistic Support Plan

DJC2 Training Front End Analyses

DJC2 Joint Training Systems Plan and Manning Requirements Document

DJC2 TMCR DJC2-01-04 dated 8 March 2004

2.4  Other Documents

Software Engineering Institute (SEI), DOD Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics [OUSD (AT&L)], CMMI Steering Group, CMMI A-Specification, version 1.6, 6 February 2004

3.0  REQUIREMENTS

The contractor shall provide technical and program management training support to the NSWC PC DJC2 Training Project Engineer (PE), Ms Robin Pulliam [(850) 235-7166], as summarized here and described more fully in the following pargraphs:

The contractor shall revise existing training products and IETMs for the DJC2 Increment 1.0 configuration based upon comments and lessons learned from testing and delivery events as well as from field user feedback and scheduled review meetings, Engineering Change Proposals (ECPs) or Publication Change Directives (PCDs).  The contractor shall upgrade existing training products, and produce new training content in conjunction with planned upgrades of software and hardware. 

The contactor shall develop training content to support the Standing Joint Force Headquarters (SJFHQ) Collaborative Information Environment (CIE). The CIE enables the operations personnel seamless planning, administration and shared situational analysis from distributed sites. SJFHQ utilizes the CIE with specified staff procedures.

The contractor shall host courseware on a website provided by the government.  Equipment (hardware and software) to develop and revise the courseware shall be provided by the contractor.

The contractor shall conduct on-site training of Increment I facilities for testing and delivery, including Development Testing (DT), Operational Assessment (OA) and Operational Test and Evaluation (OT&E) events, during the course of this contract. 

3.1 Training Program Support

The contractor shall provide training program support to the NSWC-PC DJC2 Training Office in the performance of its duties, including support for Integrated Product Team (IPT) and other coordination meetings.  This support shall include, but is not limited to, preparation for and participation in bi-monthly planning and implementation meetings including:

a. agenda coordination, development and distribution [CDRL A001]

b. recording and distribution of minutes [CDRL A002]

c. development and presentation of briefing packages [CDRL A003]

d. representing the Technical PE in related forums when directed

e. assisting in scheduling mobile training team for T&E and delivery events

f. revising program training documents  (Joint Training Systems Plan and Manning Requirements Documents), official messages and memorandums [CDRL A004]

3.2  Training Website/Portal

The contractor shall maintain the DJC2 training portal in compliance with the overall style and architecture requirements as specified by the DJC2 Tactical Portal.  The portal shall contain all the DJC2 training materials developed under this or previous contract(s). 

3.3 Training Material/IETM Revision [CDRLs A005 and A006]

The contractor shall upgrade existing training and IETM content and develop new products in response to modified DJC2 system capabilities or identified shortfalls in the current training package. The contractor shall use non-propriety development and maintenance software tools for all training deliverables. All tools which are utilized in training material and IETM development shall be already part of the DJC2 training configuration.    

This tasking shall include training for supporting Global Command and Control System (GCCS 3.x and 4.x) and CIE software operators, infrastructure (SECOMP-I), organic communications, computer system and network administration, shelter and furnishings operation and maintenance personnel. 

Training content revisions shall reflect both user feedback and software and hardware configuration changes planned and executed by the JPO.  These changes shall be reflected in the sustainment package products and documented in a Technical Data Configuration Management Report; updates shall occur, at a minimum, in response to the following events:

a. Technology refreshes

b. Hardware replacement/upgrades

c. Interim software changes/additions (spirals)

d. Block upgrades (Increment upgrades)

e. Training PE / JPO approved user feedback

f. Other occasions as directed by the Training PE / JPO

Web Based Training (WBT) shall be developed, upgraded, and sustained at level three interactivity in accordance with MIL-HDBK-29612-3A . All other course materials shall be developed using MIL-HDBK-29612-2A, 2B, 3A, 4A and 5 as guidance for consistency and Sharable Courseware Object Reference Model (SCORM) compliancy.

3.4  DJC2 Operations Support Center (DOSC) Training Support

The contractor shall provide support to the DOSC at JPO, JFCOM and PACOM.  One of the functions of the DOSC is to receive reports of issues concerning the training portal and products.  Changes based upon these reports, when approved by the JPO, shall be implemented by the contractor across all affected products simultaneously and uploaded as a serial portal change.

The contractor will also provide troubleshooting advice and assistance augmentation for the DOSC during normal working hours on a not to interfere basis with scheduled on site training or training product upgrade efforts.

3.5 Delivery and DT/OA/IOT&E Training Support

The contractor shall conduct instructor-led DJC2 training at PACOM (Pearl Harbor HI), NSWC PC,  CENTCOM (Tampa, FL) and elsewhere as directed in preparation for DT/OT&E events and DJC2 system delivery.  Duration of training will depend on content, but is currently envisioned to be 15 to 19 days of classroom and tent training in a DJC2 environment per event.  This training shall include all aspects of a fielded DJC2 capability to include infrastructure, network administration, systems administration, communications deployment, setup, operations, tear-down, redeployment, and organizational level maintenance. Maximum use of hands-on, practical-application methodologies shall be utilized.  Specific events for which the contractor shall provide on site training support include:

a. Full System DT – 15 April 2005

b. PACOM delivery site – August 2005

c. CENTCOM delivery - September 2005

3.6  Staffing Requirements

The contractor shall provide an on-site staff of technical subject matter experts, experienced in the development and delivery of training, in order to effectively complete the requirements described above.  Specific areas of subject matter expertise shall include, but are not limited to:

a. Communications Systems, to include single and multichannel satellite communications equipment, single channel radios, and voice and data switching devices, multiplexers

b. DJC2 infrastructure components, to include tents, generators, environmental control units, cabling, and peripherals, grounding techniques

c. Networks, to include SIPRNET, CENTRIX, JWICs, Cisco routing and switching devices, network security/intrusion detection/firewall devices, network monitoring and management tools, encryption devices, and video switching and conferencing systems, and Video Distribution System (VDS).

d. UNIX and Microsoft Windows systems administration, to include GCCS 3.x and 4.x, Sharepoint Portal, Exchange, and data backup/recovery

e. Joint Task Force (JTF) level mission tools, to include GCCS 3.x and 4.x applications including but not limited to JOPES, RAS-OT, GCSS, I3, COP, C2PC, ACOA, JFRG-II and SJFHQ CIE.

f. Joint training and manning systems and requirements, and instructional system design based on the Systems Approach to Training (SAT) process

g. SCORM-compliant WBT tools and development processes

h. Joint Training Systems Plan and Manning Requirements Documents updates and revisions.

3.7  Monthly Status Report [CDRL A007]

The contractor shall monitor cost expenditures, activities undertaken, and progress towards completion of work.  The contractor shall prepare monthly task and financial status reports and identify any unresolved issues that may delay completion of work under this SOW.  The contractor shall describe meetings attended and trips undertaken in support of this task.  The monthly report shall be submitted by the 5th day of each month, starting with the first complete month after award of contract, and include a graphical projected spend plan.  Each month the contractor shall show progress on the projected spend plan.  Required format for financial reporting will be provided by the DJC2 Earned Value Management Task Leader.

3.8 Travel Requirements and Place of Performance

The primary place of performance for this task will be Panama City, FL.  Access to government workspaces, including those where DJC2 systems integration is being conducted, will be provided upon presentation of standard visit requests. The contractor is required to provide 90% of DJC2 training team members on site in its own facilities within 30 miles of NSWC PC for the duration of the contract.

Long distance travel within CONUS and international travel to Germany and Thailand may be required.  The contractor should plan for the following travel at a minimum:

2 trips Panama City FL to Pearl Harbor HI for 2 people for 7 days each

2 trips Panama City FL to Tampa FL for 2 people for 7 days each

1 trip Panama City FL to Stuttgart, Germany for 2 people for 7 days

1 trip Panama City FL to Pattaya, Thailand for 2 people for 7 days

Any additional travel must be approved by the NSWC PC Contracting Officer prior to departure.

4.0 GOVERNMENT FURNISHED INFORMATION (GFI):

The government shall deliver existing training materials, WBT lessons and IETM source data for development and sustainment within 5 days of contract award.  Military standards and specifications (para. 2.1) and other government documents (para. 2.3) are available through ASSIST.  Programmatic documents (para. 2.3 and 2.4) can be provided for proposal development purposes; requests should be made to the NSWC PC SeaPort-E contracting officer.  All GFI, including source code, must be returned to the government at the conclusion of the period of performance.

5.0 DELIVERABLES

All deliverables under this Delivery Order shall be delivered in accordance with the attached Contract Data Requirements List (CDRL) DD Form 1423.

6.0 PERIOD OF PERFORMANCE

Period of Performance shall be from the date of issuance through 30 September 2005.

7.0 SECURITY

The contractor will require access to classified material and spaces.  All training materials generated under this delivery order shall be UNCLASSIFIED.  However, in order to conduct training and have access to DJC2 systems and networks, all personnel assigned to this task will require at minimum SECRET clearance.  Certain designated personnel will also require Sensitive Compartmented Information (SCI) access.

8.0 DISTRIBUTION LIMITATION STATEMENT

Technical documents generated under this delivery order shall carry the following Distribution Limitation Statement.  Word-processing files shall have the statements included in the file such that the first page of any resultant hard copy shall display the statements.  Additionally, each diskette delivered shall be marked externally with the statements and proper security classification.

DISTRIBUTION AUTHORIZED TO U.S. GOVERNMENT AGENCIES ONLY; ADMINISTRATIVE/OPERATIONAL USE (CONTRACTOR INSERT DATE STATEMENT APPLIED).  OTHER REQUESTS FOR THIS DOCUMENT SHALL BE REFERRED TO THE COMMANDING OFFICER, NAVAL SURFACE WARFARE CENTER - PANAMA CITY, ATTN: CODE R64, 110 VERNON AVENUE, PANAMA CITY, FL 32407-7001.

DESTRUCTION NOTICE – For Classified Documents, follow the procedures in DOD 5220.22-M, National Industrial Security Program Operating Manual, Chapter 5, Section 7 or DOD 5200.1-R, Information Security Program Regulation.  For Unclassified, Limited Documents, destroy by any method that will prevent disclosure of contents or reconstruction of the document.

Any document or portion thereof carrying the above statement must be submitted to NSWC-PC and be approved for public release prior to any public display or presentation.

9.0 RELEASE OF INFORMATION

All technical data provided to the contractor by the Government will be protected from public disclosure in accordance with the markings contained thereon.  All other information relating to the items to be delivered or services to be performed under this contract may not be disclosed by any means without prior approval of the authorized representative of the Contract Officer.  Dissemination if public disclosures includes, but is not limited to: permitting access of such information by foreign national or by any other person entity, publication of technical or scientific papers, advertising, or any proposed public release.  The contractor shall provide adequate physical protection of such information so as to preclude access by any person or entity not authorized such access by the Government.

10.0 PERFORMANCE BASED REQUIREMENTS

This requirement is performance based.  The standards for performance, the acceptable quality level (AQL), performance monitoring plan and incentives are defined as follows:

Required Service       Standard                    AQL Requirement        Method of Surveillance      Positive/Negative

                                                                                                                                                                    Incentive

On time delivery         Delivered on             Delivered on time           Technical POC                      2% reduction in

                                      or before due date                                              verification of delivery        fixed fee if AQL

                                                                                                                                                                    requirement is not met

Quality of service       Acceptable quality No rework required        Technical POC                      2% reduction in

                                      with no rework          No major errors               review of service results     fixed fee if AQL

                                      required                     Factually accurate                                                          requirement is not met

Completion of tasks   Satisfactory               Final price at or               Review of final payment     Incentive payment

within estimated         completion of all       below estimated             voucher                                 equal to 10% of under

cost                              tasks within the        cost of the order                                                             run

                                      estimated cost